top of page


Canterbury Cricket Club Policy:

Child & Member Protection



This policy provides guidance for office holders, volunteers, members and players for developing and maintaining a safe and inclusive environment for playing and enjoying cricket.

Canterbury Cricket Club recognises that an environment that is safe, welcoming and free from discrimination is essential for the promotion of participation within our club.

For our juniors our role is to create an enjoyable and collaborative spirit where the emphasis is on sportsmanship, equal participation, skill development and celebrating the success of individuals, team and club.

Support for Member Participation

Canterbury Cricket Club supports the active participation of members, from the youngest to the oldest, in team, age-group and club decisions. We listen to members’ views, respect what they say, and involve them in decisions, especially on matters that will directly affect them.

Support for Volunteers

Canterbury Cricket Club promotes respect, fairness and consideration for all volunteers.

All volunteers and new players will have access to the Club’s Philosophy and access to the Children & Member Protection Policy. Both documents are available on our website:


Working with Children Check

Canterbury Cricket Club maintains a fair and consistent process for attracting office holders and coaches. We ensure that all representatives of our club who are involved directly with the children comply with the requirement to have a valid and current Working With Children Check.

Dealing with Complaints

Any complaints or allegations of misconduct should be directed to the club’s member protection officer.

Our member protection officer is SAM WARNER - SECRETARY -

Complaints Procedure

Step 1: Talk with the other person (where this is reasonable and appropriate)


Step 2 Contact the Member Protection Officer

The MPO will:

  • Try to find out the facts of the problem;

  • Ask what outcome/how you want the problem resolved and if you need support;

  • Provide possible options for you to resolve the problem;

  • Act as a support person if you wish;

  • Maintain confidentiality to the extent permitted at law.


Step 3: Outcomes from initial contact

  • After talking with the MPO you may decide:

  • There is no problem;

  • The problem is minor and you do not wish to take the matter forward;

  • To try and work out your own resolution (with or without a support person such as a MPO); or to seek a formal approach.


Step 4: Making a formal complaint

If your complaint is not resolved or informal approaches are not appropriate or possible, you may make a formal complaint in writing to the Club President. On receiving a formal complaint and based on the material you provide, the President will decide whether,

  • They are the most appropriate person to receive and handle the complaint;

  • The nature and seriousness of the complaint warrants a formal resolution procedure;

  • To appoint a person to investigate (gather more information on) the complaint;

  • To refer the complaint to mediation; and/or to implement any interim arrangements that will apply until the complaint process is completed.


Step 5: Investigation of the complaint

A person appointed under Step 4 will conduct an investigation and provide a written report to the Club’s Committee who will determine what further action to take.


Step 6: Documenting the resolution Communication

Canterbury Cricket Club holds information sessions for all office holders and volunteers and quarterly events for all our members reminding them all of their behavioural responsibility.

bottom of page